Tips for a successful delivery:
1. Make sure your shipping address is up to date.
2. Ensure that your delivery address is safe, and that your package will not get STOLEN. Once USPS takes our packages, we no longer have ANY control over what happens to them. If something breaks, or is lost in transit we can file a claim and issue a refund. Many of our items are one-of-a-kind and are irreplaceable.
If a package is marked DELIVERED, it is up to you to ensure its safety! We can not issue refunds for stolen packages. You can file a claim with USPS and a report to the police.
3. Request a signature confirmation. If you are worried about your package getting stolen please buy a signature confirmation.
More info:
All orders are shipped within 3 business days. An email will be sent to you with a tracking number or customs number for tracking. Please go to The USPS website to track or via the postal service website for your country. Shopify's tracking will not show international parcels once they leave the United States.
Combining multiple orders/shipping overages: Multiple orders purchased in the same update going to the same address will be shipped together and shipping overages will be refunded to you. In cases where combining orders is more costly for international shipping, I will not combine orders unless it's been requested and shipping fees arranged.
International VAT & Customs fees: All imported goods have to go through your country's customs department, and are subject to customs fees. Customs fees are taxes levied by your government on imported goods. The amount you're charged is decided by your government, and 100% of the money from those fees goes directly to them.
Some places have very high customs fees, so it's a good idea to keep this in mind when you're shopping internationally online.